Become a Member
Sign up for Priority Partners
Follow These Steps to Sign
Up for Priority Partners
Apply for Medicaid
To become a Priority Partners member, you must first apply for Maryland Medicaid. You must meet certain income and other requirements for you or your family members to qualify.
Watch Your Mailbox for Your Enrollment Kit
Once your application for Maryland Medicaid has been approved, you will receive an enrollment package in the mail. It has important information for finishing your enrollment.
Choose Priority Partners as Your MCO
With your enrollment package on hand, log in to your Maryland Health Connection account to finish your enrollment. When prompted, choose Priority Partners as your managed care organization (MCO).
Customer Support
Need Help with Your Application?
If you have questions or need help applying, our Customer Service team is here to help.
Have Questions?
Call Priority Partners Customer Service at:
Get More Help with Your Application from the State of Maryland:
FAQs
Get answers to common member questions.
How do I enroll in a Managed Care Organization (MCO)?
You can enroll in an MCO and choose a primary care provider (PCP) through the Maryland Health Connection. You have three ways to apply:
- Online at marylandhealthconnection.gov
- With the Maryland Health Connection mobile app
- Call 855-642-8572 (TTY: 855-642-8573)
You will be able to choose your MCO as one of the steps in the process.
My benefits have ended. How do I renew them?
Here’s how you can renew your health benefits:
- Online at Maryland Health Connection – Login to your account, then go to “Start New Application” from the Quick Links on the Account Home page
- Use the Maryland Health Connection mobile app
- Call the Maryland Health Connection Call Center at 855-642-8572 (TTY: 855-642-8573)
- In person at your local health department; or local Department of Social Services.
What doctors can I see as a Priority Partners member?
Go to the Find a Doctor section of this website or call Priority Partners at 800-654-9728.
How long does it take for my benefits to start?
The Maryland Department of Health strives to process applications within days of receiving them. Once your application is approved, you have 28 days to select one of the HealthChoice MCOs to provide your health benefits. Services become available 10 days after you choose an MCO.
When do I call Priority Partners Customer Service?
Call Priority Partners any time you have a question or need help with your health care. Some examples of when to call are: to change your primary care doctor, to add a newborn and mom on the baby’s date of birth, to verify enrollment eligibility, or to get a new ID card.
Helpful Websites
Learn more from these reliable resources:
Get Started
Are You a New Member?
Welcome to Priority Partners! Now is the time to become familiar with your ID card, access your HealthLINK account, and make sure you are getting the most from your membership.
